Contacting EiS

Use this form to log a support call

Alternatively, you can phone our Service Desk on 0300 065 8888.
Service Desk is open Monday to Friday, 8am to 5pm.

Please do not use this form:

  • to make or enquire about a course booking, to submit a general enquiry or to request a service on equipment. Use the links provided below.
  • to request permissions/access changes or to block or unblock a website.
    We require official written authorisation for permissions or blocking change requests. You can do this by emailing support@eis.kent.gov.uk using your email client, i.e., Outlook.

Note: In order to process your support call as efficiently and as quickly as possible, please give us as much detailed information as you can regarding your support issue. If you do not provide detailed information, your request for support may be delayed.

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