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Technical Support - Product Overviews

Here we provide brief overviews of product/software features or enhancements.

Ref: eduroam
Title: eduroam
Created: 18/10/12   Modified: 18/10/12

eduroameduroam is a secure, world-wide roaming access service developed for the international research and education community. eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptop.

Home Users

eduroam is currently available for EiS Kent staff who are visiting participating organisations. When you visit a participating site and see the ‘eduroam’ SSID you will be able to connect to their eduroam service using your [username] and your domain password.

Note that when you use eduroam at another organisation you are bound by the JANET Acceptable Use Policy (AUP) and the AUP of the organisation you are visiting.

A list of participating sites in the UK can be found below:


EiS Kent is currently delivering the eduroam SSID to two locations. EiS Oxford Road and Whitstable Museum. At these locations you should be able to obtain an eduroam service.

EiS Kent’s implementation of eduroam includes IP filtering as per the recommendations in the Technical Specifications of the Janet Roaming Service. For further information please see eduroam Firewall Policy

EiS’ deployment of eduroam may require some additional setup in some cases. Connection settings should be as follows: Security Type: WPA2-Enterprise, Encryption Type AES.

Help and Support

If you are visiting EiS or one of EiS’ provided eduroam sites and have difficulties connecting to the eduroam service, your first point of call should be your home institution's IT Service Desk.