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Technical Support - Product Overviews

Here we provide brief overviews of product/software features or enhancements.

Ref: SB - Filtering
Title: Lightspeed User Agent
Created: 15/6/12   Modified: 18/2/16

Lightspeed User Agent

The Lightspeed User Agent enables users to access their correct filtering policy from any workstation within a school. In primary and special schools this allows Teachers and Support Staff to always access the less restrictive Staff policy, which allows access to YouTube and other additional websites. Without the agent the Staff Policy is restricted to the first 69 IP addresses.

The agent runs transparently on the client workstation and is not visible to the user. It sends the master Lightspeed server user information at Startup, Logon, Logoff, IP Address change and a heartbeat every 30 Minutes.

EiS Kent have created packages to assist you with incorporating the new Lightspeed Agent into your network environment. These packages have been designed for use on our supported curriculum systems: RM CC4 and EiSNet.

Download the appropriate guide and package for your schools network using the links below:

Download the following guides:

User Agent Packages

Alternative User Agent Packages

MAC User Agent