Our Accreditations

Customer Service ExcellenceCSE Logo

This accreditation is awarded annually by the Government to organisations who meet or exceed standards of Customer Insight, Customer Focussed Culture, Information and Access, Delivery and Quality of Service. The Government wants services for all that are efficient, effective, excellent, equitable and empowering – with the citizen always and everywhere at the heart of service provision.

The Research Machines (RM) Approved Support Partner Scheme

The Approved Support Partner (ASP) scheme consists of a range of services that enable organisations to offer primary and secondary schools support on RM networks with the backing of RM Support Services. The services are available to Local Authorities and other organisations that provide direct support to the schools within their area.

Service Desk Institute

Service Desk Institute Gold MemberEiS Kent are gold members of the Service Desk Institute. All of our Service Desk staff pass their Service Desk Analyst exam as part of their induction training. This gives them an industry recognised qualification and more importantly, ensures that they have a full understanding of the standard of service EiS Kent are committed to providing our customers every day.

Microsoft PartnerMicrosoft Silver Partner

EiS Kent is an accredited Microsoft Silver Partner, representing consistent capability, expertise, and commitment in some or all of 25 competencies, including applications, infrastructure, CRM, business productivity and cross-platform solutions.

Microsoft IT Academy Program Member

We are pleased to announce that EiS Kent is now accredited as a Microsoft IT Academy. As an employer we want our staff to have the right skills and professional development opportunities. To support our staff, EiS Kent subscribes to the resources available through the IT Academy Program. Being a member gives all EiS Kent staff the opportunity to stay up-to-date with the latest Microsoft technologies and the option to train for industry leading qualifications such as, MCITP, MCSE, MCSA, MTA and Microsoft Office Specialist.